Privacy Policy
At Productcore, we’re dedicated to protecting the privacy of everyone who visits our website or uses our services. This Privacy Policy explains what information we collect, how we use it, and under what circumstances—if any—we might disclose it.
1. Who “Productcore” Is
- Whenever we say “Productcore,” we mean our employees, contractors, interns and volunteers, all of whom are legally bound to keep any personal data they see strictly confidential.
2. What We Collect & How We Store It
- Automated Logs
We record basic technical data—timestamps, requested URLs, HTTP status codes, user-agent strings and a single byte of your IP address—to help us troubleshoot and improve our site. These logs are retained for 7 days, after which only fully anonymized summaries are kept for longer-term analytics. - Cookies & Similar Technologies
- No persistent tracking cookies unless you explicitly opt in (“Remember me”) or you’re logged in.
- Session cookies (which expire when you close your browser) power things like shopping carts and login sessions.
- You’re free to browse with Tor or similar tools—but if you log in, we’ll know it’s you.
- Information You Provide Voluntarily
If you sign up for our app or newsletter, register for an event, or contact us, we may ask for your name, email address, mailing address or phone number. You choose which fields to complete; we never require more than is strictly necessary to deliver the feature you request.
3. How We Use Your Information
- To operate, maintain, and improve our website and services.
- To communicate with you—e.g., respond to support requests, send updates or marketing messages you’ve opted in to receive.
- To understand usage patterns and optimize performance without ever tying analytics back to you personally after 7 days.
4. Third-Party Service Providers
We may engage trusted vendors (e.g., hosting providers, payment processors, email delivery services) to perform certain functions on our behalf. These partners are only given the minimum data they need, and may never use it for their own purposes.
5. When We Might Disclose Your Data
We do not sell, trade, or rent your personal information. The only times we would ever share your identifiable data are:
- With your explicit consent.
- If we’re legally compelled (for example, by a subpoena, court order, or other valid legal process). In every case, we push back vigorously on any overbroad requests and notify you where the law allows.
6. Your Rights & Choices
You are in control. If you’d like to access, correct, export or delete your personal data, please contact us at hello@productcore.ai. We’ll respond promptly and honor your request in accordance with applicable law.
7. Updates to This Policy
We may occasionally update this Privacy Policy. Whenever we do, we’ll post the new version here with an updated “Last Revised” date. If changes are material, we’ll notify you in advance via email or on our homepage.
Last Revised: May 4, 2025
To correct, update, access, or delete your login information, please email hello@Productcore.ai.