At Productcore, we are fully committed to safeguarding the privacy of our website visitors, clients, and customers. This Privacy Policy has been established by Productcore to explain the collection and utilization of information through our website, as well as how we protect the personal information of our customers and users.
In this policy, "Productcore" refers to Productcore staff, interns, volunteers, and consultants, all of whom are obligated by law or contract to maintain the confidentiality of any information they receive while assisting Productcore.
Information Gathering by Productcore's Website
Logging:
For visitors to our website, we typically log timestamps, URLs, and HTTP requests, conducting internal analytical logging, which may include technical data like a single byte from IP addresses (described in more detail below). We retain this information for up to seven days from the time of collection.
Internal Analytics
Productcore aims to gather sufficient data for analyzing our website's performance and customer behavior without compromising user privacy. Our internal analytical logging entails logging a single byte of the IP address, along with the referrer page, timestamp, requested page, user agent, language header, visited website, and a hash of this information, all of which is retained for seven days. After this period, we only retain aggregate information from these logs.
Cookies
Persistent ID cookies are not employed on our site, except when you select "remember me" or are logged in. We utilize session cookies on specific website sections, which expire when you close your browser. You can use Tor to maintain anonymity, but please note that you may still be identifiable to Productcore if you log in.
Voluntarily Submitted Information
Additionally, Productcore collects and retains information voluntarily submitted by you. You have the discretion to choose whether to provide information and the extent of information you wish to share. If you decide to use the Productcore app, we may request identifying information like your name, email address, mailing address, and phone number, which we will retain.
Use of Information
In general, Productcore uses the information provided by you to improve our products and services for our customers.
Third-Party Service Providers
Disclosure of Your Information
While Productcore strives to provide maximum protection for your information, we may disclose personally identifiable information in limited circumstances:
- With your consent.
- When we have a genuine belief that it is legally required, such as pursuant to a subpoena or other judicial or administrative order.